SUPPORT & SECURITY
Get help or report a security concern
For product help, account questions, privacy requests, or a security concern, contact the replai team at hi@replai.to.
Workspace help
For access, connected-location, reply-policy, or approval-workflow questions, start with a workspace owner or administrator. They can manage workspace membership and settings inside replai. If that does not resolve the issue, email us with the workspace name and a non-sensitive description of the problem.
Security reports
Do not send passwords, access tokens, customer review content, or other sensitive material in an initial report. Send a concise description, affected URL or feature, and a safe way to contact you to hi@replai.to. We will review reports in good faith and ask for further information through an appropriate channel if needed.
Service status
replai does not make a specific response-time, availability, or certification commitment on this page. If a service issue affects your workspace, contact us and include the time of the issue and any non-sensitive error message.